Warranty

WARRANTY TERMS

An ‘authorised SeaKing Boats Nth QLD’ is any dealership that has an agreement with SeaKing Boats Nth QLD to sell new SeaKing Boats:


This warranty only applies to vessels purchased for personal use. Vessels purchased for racing or other commercial and/or competitive activities carry their own separate warranties. See further below for vessels purchased for commercial use.

Subject to the warranty terms set out below, SeaKing Nth Qld warrants that each new vessel is free from faulty materials or workmanship.

If not, we will replace or repair the faulty part free of charge during normal business hours, provided we can identify it by its serial number.

The terms of the SeaKing Nth Qld warranty are as follows:

1. The benefits conferred by the SeaKing Nth Qld Warranty are in addition to your rights and remedies as a consumer in the country where you purchased your vessel.

2. New Hull 3 Year Warranty. SeaKing warrants the following components are free from faulty materials or workmanship for three (3) years from the date of original retail purchase:

a. Hull/Sealed chambers;

b. All welding performed by at the manufacturer

c. Stringers, transom and components welded integrally into hull; and

d. Topside (above deck) components performed by the manufacturer .

4. New Paint and Powder-coat 2 Year Warranty. SeaKing Boats warrants all paintwork and powder-coating is free from defect for two (2) years from the date of original retail purchase.
This excludes normal wear and tear such as the effects of oxidation and degradation caused by saltwater, fresh water, fuel, electrical currents and dissimilar metals.
The paint and powder-coating warranty is only applicable to paint and powder-coat applied by the manufacturer and/or their sub-contractors. It does not cover paint and powder-coat applied by suppliers and their parts.

5. Repair or replace. Except for the exclusions set out below, SeaKing Nth Qld will repair or, at its option, replace any part of the vessel which in the opinion of SeaKing Nth Qld is defective during the periods specified above.

6. Exclusion(1) – Third Party Components. As the manufacturer procures many components from external sources, these components are subject to their own manufacturer’s warranty. This will vary from product to product but will not be less than 12 months from the date of original retail purchase of the vessel.
Components that are normally covered by their own manufacturer’s warranty include:

o Propulsion motors and drive units

o Controls, instrumentation and wiring supplied with the motor and/or drive unit

o Battery

o Electronic fittings

o Painted and powder-coated externally supplied parts

o Limited suppliers warranty

7. Exclusions(2). This Warranty only applies to products supplied and fitted by SeaKing Boats Nth QLD.

8. Exclusions(3). Any modifications to or products fitted onto vessels after the date of original retail purchase will carry their own warranty (either product warranty and/or dealership warranty).
Please get your dealership to explain their warranty period on any work carried out by them.

9. Exclusion(4). Any modification to the factory finished vessel by anyone outside of SeaKing Nth Qld must be approved by SeaKing Nth Qld before the modification is executed. Failure to do so may void the warranty outlined in this document.

10. Exclusion(5). The warranty does not apply to defects caused by the boat being used or maintained negligently, improperly.

11. This warranty is transferable to any number of new owners during the relevant warranty period. The start of the warranty period remains the date of original retail purchase.

12. No employee, retailer or dealer of SeaKing Nth Qld has any authority to add to or alter the terms and conditions of this warranty and any such alterations made shall not be binding.  

SERVICES AND EXCLUSIONS

1. Damage to products which have been repaired or modified and/or resulting from the installation of motors or other accessories fitted in either case other than by a SeaKing Nth Qld authorised service centre.

2. Damage to products, which have been subject to misuse, negligent use or accident.

3. Damage to a trailer, or a boat powered or loaded in excess of ratings designated on the capacity-plate affixed to that item.

4. Damage caused to boats by road trailers through improper support or incorrect adjustment.

5. Damage to ancillary equipment supplied by SeaKing Nth Qld (e.g. motors, propellers, tanks, controls, batteries etc.) where the manufacturer’s warranty conditions have been breached.

6. Window or windscreen breakage, scratching or leakage.

7. Upholstery damage by tearing, abrasion, puncture or solvents.

8. Damage to items expected to wear through normal use.

VESSELS PURCHASED FOR COMMERCIAL USE

1. All SeaKing Boats purchased for use in the commercial sector have a six-month warranty period from the date of original retail purchase. This includes boats used for fishing charters and water taxis.

2. When a vessel is purchased for commercial use, the Consumer Guarantees Act 1993 does not apply. Save for this and for the duration of the warranty (6 months instead of 3 years for the hull and 2 years for paintwork), the warranty terms set out in this document apply to vessels purchased for commercial use.

HOW TO CLAIM YOUR WARRANTY

1. All product must be delivered to and collected from, at your expense, an authorised SeaKing Nth Qld dealership.

2. You must stop using the defective component, or the entire boat as appropriate, and contact an authorised SeaKing Nth Qld dealership as soon as you become aware of a defect or failure of the component. Continued use could further damage the component in question or the boat itself and will render the Warranty void.

3. If the product needs to be sent from the dealership to SeaKing Nth Qld head office in Townsville for work to be undertaken under the warranty, your authorised SeaKing Nth Qld dealership will discuss this, and the associated costs, with you and SeaKing on a case by case basis.

4. Your authorised SeaKing dealership will gather the required information with you and submit your claim to us for further review. "